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Unified Communications

The Benefits of UCaaS in the Financial Services Industry

Unified communications as a service (UCaaS) market is expected to grow to $24.8 billion by 2024, at a compound annual growth rate of 9.5%. Benefits of UCaaS Improved Collaboration Businesses depend on reliable collaboration tools to operate efficiently. A lapse in communication between financial associates could have costly consequences, and a communication failure between medical […]

Unified Communications

What is Unified Communications as a Service?

Unified Communications as a Service (UCaaS) is the delivery of communications and collaboration applications and services through a third-party provider over an IP network, usually the public Internet. In the beginning, UCaaS was synonymous with voice services and seen almost exclusively as a replacement for traditional phone services. Over time, however, UCaaS has evolved into […]